PEDAGOGICAL CONDITIONS OF PROFESSIONAL COMPETENCE DEVELOPMENT OF HEADS OF STRUCTURAL UNITS OF COMMUNICATION ENTERPRISES

Abstract

The article substantiates pedagogical conditions of development of professional competence of heads of structural units of communication enterprises (on the example of development of professional competence of heads of structural units for the sale service and customer service departments). It has been determined that the pedagogical conditions of development of professional competence of the investigated category of leaders should be; assurance of systematic and substantiated pedagogical influences on the investigated category of leaders; assurance of high level of motivation to the continuous development of their own professional compe- tence; creation of a system of support of leaders after the completion of training; use of technologies of blended learning and their combination in accordance with the goals and objectives of development of professional
competence; prevalence of pedagogical technologies aimed at facilitating of changes.